About the Secret Club
What is the Secret Club?
The Secret Club is Secret Media Network’s subscription membership that offers the opportunity to unlock discounts, exclusive content and other perks for events, restaurants and more.
Which cities is the Secret Club available in?
You can view all available cities at the-secretclub.com
How can I subscribe to the Secret Club?
Simply select your city, type of subscription, and that’s it! You’ll gain immediate access to our members-only platform and start enjoying your city like never before.
Is the Secret Club part of Secret Media Network?
Yes! Secret Club is managed by Secret Media Network. Like our local pages, we strive to deliver high-quality, curated content to our members, ensuring you receive only the best recommendations for dining, partying, culture, and more.
The Membership
How much does the membership cost?
We have free, monthly and annual subscriptions. To find out more, select your city at the-secretclub.com
Is there a free version of the club?
Yes, there is a free version of the Club where you’ll find limited access to perks and content. To find out more, select your city at the-secretclub.com
Can I cancel my membership at any time?
Yes! You can cancel your membership and leave the Secret Club at any time, in the “Authentication” section of your profile. This process is available in the Desktop and Mobile versions of the Club. Check more about Payment details in the Billing section of the Secret Club.
Is there an age restriction to join the Club?
You must be at least 18 years old to join the Secret Club. Visit our Terms & Conditions to learn more about this.
Perks and Benefits
What are the benefits of joining the Secret Club?
Depending on the type of membership, you will gain access to an exclusive community where you’ll be able to connect with other city-lovers like you, share and get recommendations for the best city spots, and of course, be granted a variety of discounts, giveaways and perks for experiences, restaurants and bars.
Are there any restrictions on the discounts? (quantity, events,etc)
Some restrictions may apply and these may vary according to the specific discount and/or dynamic. We will communicate these restrictions each time we grant you any discount.
Can I share my discounts and other perks to other people?
No, your coupons and discounts must be used only by active members. However, you may purchase more than one ticket with specific coupons, this way you’ll be able to attend events and activities with whomever you want, regardless of them being a member or not.
Payment & Billing
Will I receive a receipt for my membership payment?
You’ll receive a confirmation email with your subscription details. To access your receipts and payment history, simply go to your Profile on our Community Platform > Billing > History.
Are there any additional fees besides the membership cost?
No, there aren’t any additional fees to pay to the Secret Club.
Is the membership automatically renewed?
Yes, the membership will automatically be renewed according to the type of subscription you selected on the next billing cycle (i.e., if you chose a monthly subscription, an automatic renewal will happen on the next month).
Can I change my billing cycle?
Yes, you can go to your Billing area and select a different type of subscription.
If I cancel my subscription, will I lose access to the Club immediately?
Visit our Terms & Conditions to find out more about this.
Miscellaneous
Can I share promotions and other offers from products or services?
We expect all members’ contributions to add value to the Secret Club. Self-promotion, spam, and irrelevant links are not allowed. Members should only upload content they own or have the necessary licenses, rights, consents, and permissions to share if it belongs to third-parties. If you would like to collab with us, email us to: secretclub@secretmedianetwork.com
I am an event organizer, owner of a local business or creator. How can I collaborate with the Secret Club?
We are eager to collaborate with partners that share our vision and want to connect with an engaged audience in love with their city, send us a mail to secretclub@secretmedianetwork.com
Members-only discounts
Exclusive content
Giveaways & freebies
Connect with fellow Londoners
